Call Tracking

Call Tracking Services from Underground Marketing

Partnering with the Underground Marketing team unlocks the full potential of our sophisticated call tracking services, designed to revolutionize how you manage leads. Our service ensures you’re always on top of every opportunity, capturing every call, providing detailed analytics, and offering the ability to record and review calls to refine your strategies.

With our support, losing leads becomes a thing of the past, as our system works meticulously to bolster your business’s responsiveness and engagement, turning every call into a potential success story for your business.

Our Marketing Plan: Your Portal to Our System

Unlock the potential of your marketing campaigns in our Marketing Plan suite. This system’s innovative call-tracking tool empowers you to assign unique phone numbers to your business or your client’s businesses, enabling comprehensive tracking and recording of incoming calls.

Real-Time Insights at Your Fingertips

Our user-friendly dashboard offers a panoramic view of all your call activities. Track the effectiveness of your marketing strategies by monitoring the volume and quality of incoming calls. With our service, you gain the ability to filter genuine inquiries from spam, ensuring you focus on what truly matters.

Record, Review, and Enhance

Dive deeper into your marketing insights by utilizing our call recording feature. Review conversations to assess the quality of your team’s responses or check on client interactions. This will provide you with invaluable data to refine your customer service and sales strategies.

Comprehensive Reporting for Informed Decisions

Our robust reporting feature allows you to generate detailed reports, capturing all the nuances of your call data. Analyze performance over selected periods, understand call trends, and use this data to make informed decisions that drive your business forward. Share these insights easily with your team or clients by downloading or directly emailing the reports.

Seamless User Experience

Logging into our platform is straightforward – use your assigned username and enjoy a seamless experience with the option to stay signed in for quick access. If you ever encounter any hitches, our password recovery process is simple and efficient, ensuring you’re never locked out of your insights.

Stay Ahead with Future Enhancements

Stay tuned for upcoming features, like form submission tracking, which will further expand your ability to monitor and analyze your leads. Our platform is continuously evolving, ensuring you stay at the forefront of marketing technology.

How Call Tracking Works

The customer finds you online

When potential customers see your online advertisement or find your website’s contact form, they can contact you directly, initiating the first step toward a valuable interaction. This initial contact is crucial as it sets the tone for the customer’s experience and offers an opportunity to convert interest into action. By monitoring these interactions, you can understand which aspects of your digital presence are most effective in attracting leads.

The customer calls your tracking number

The phone number the customer calls will be unique and set up specifically for tracking purposes, allowing you to pinpoint which advertisement or contact form led to the call. This unique tracking number is a powerful tool that aligns with your marketing strategies, providing clear insights into which campaigns perform well. By understanding which numbers are being called, you can allocate your marketing budget more effectively, ensuring you invest your resources in the right areas.

Our marketing tracks their information

In a competitive market, your clients can provide additional value to their customers through their content. For example, how-to guides for products can be used to emphasize features and benefits. By offering information free of charge, this type of content encourages customers to trust their recommendations.

Underground Marketing provides actionable marketing info!

After the call concludes, our service doesn’t stop there; we provide detailed reports and access to recorded calls, enhancing your ability to analyze and improve your customer interactions. These reports are instrumental in understanding the effectiveness of your advertisements, giving you a granular view of your campaign’s performance. With these insights, you can refine your strategies, ensuring that every dollar you spend on advertising is working hard to bring you the best possible return on investment.

What You Get from Underground Marketing

Telemarketer Blocking

Our advanced system identifies and blocks spam calls, ensuring that your business communication remains uninterrupted by unwanted calls. Easily update and manage your blacklist, adding new numbers as they are identified to keep your lines clear for genuine customer interactions. This feature is crucial for maintaining the efficiency and effectiveness of your business communications, saving you time, and enhancing your team’s productivity.

User-Friendly System

Our Marketing offers an intuitive interface that simplifies the process of creating and assigning new tracking numbers. This user-friendly system ensures that changes to your business phone setup can be implemented swiftly and without hassle, allowing you to effortlessly adapt to new marketing strategies or campaign needs. It’s designed to be straightforward, even for those without technical expertise, making it a seamless addition to your marketing toolkit.

Fair Pricing & No Contracts

With our clear and straightforward pricing model, you know exactly what you’re paying for, ensuring there are no surprises when it comes to billing. This approach allows for better budgeting and financial planning, as you can easily account for the service costs in your marketing expenditures. Our commitment to transparency builds trust and ensures you feel confident in the value you’re getting from our service, fostering a long-term partnership.


How quickly can I receive reports on my call tracking data?

As soon as the first call comes through! Reports are available as soon as the number has been set up.

Can I integrate your call-tracking service with my existing CRM or analytics tools?

No, but we ensure that our service has an understandable interface and user-friendly features to ensure that tracking your calls is quick and convenient.

Can I customize the area code of the tracking numbers provided?

Absolutely! When the order is placed, you can provide your preferred area code, and we will do our best to get a phone number. If you live in a highly populated area or one with multiple area codes, you can provide your top 2 or 3 choices which will make it more likely that we will get a number for you.

How does the call tracking service handle missed calls?

You have an option to set it to record voicemail, and send you those voicemails in an email. If you don’t set that up, the system will track the missed calls, but the voicemail will be whatever the receiving phone number has set up (like your cell phone voicemail).

Are there any additional features or tools included with your call-tracking service?

We are able to forward the calls directly to one phone number or round-robin to multiple phone numbers. We can also setup a custom whisper message so potential callers can hear whatever message you’d like for them to hear.

Contact Our Team

Unlock the potential of your marketing campaigns with Underground Marketing’s Call Tracking Service. This innovative marketing solution enables you to delve deep into call analytics, offering insights that can significantly enhance your marketing strategies. By understanding who calls, when, and why, you can tailor your approach to meet your audience’s needs more effectively.

Our service is not just about tracking calls; it’s about transforming these insights into actionable strategies that drive success. Whether you’re looking to optimize your campaigns, improve customer service, or increase conversions, our Call Tracking Service is the key to a more informed and effective marketing approach. Connect with us today to explore how we can help you revolutionize your marketing efforts and achieve unparalleled success.

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