Reputation Management Software
The Most Powerful Review Generation and Monitoring Tool for Growing Brands
At Underground Marketing, we know that a business’s online reputation can make or break its success. That’s why we offer cutting-edge Reputation Management Software, a white-label-ready solution designed for agencies and businesses that want to generate more reviews, monitor customer sentiment, and boost local trust at scale.
Whether you’re an agency managing dozens of client accounts or a business looking to stand out in your market, our platform equips you with the tools to turn satisfied customers into brand advocates, all while keeping you in control.
What Is Reputation Management Software?
Our Reputation Management Software is an all-in-one platform that empowers businesses to:
- Send automated review requests via SMS and email
- Monitor and manage reviews from Google, Facebook, Yelp, and 80+ platforms
- Get real-time alerts when new reviews are posted
- Respond to reviews quickly, either manually or with AI-suggested replies
- Display 5-star reviews on their website to build social proof and improve conversions
Built for ease of use and scalable results, this tool puts the power of review generation and reputation monitoring in your hands with zero technical hassle.
Why Reputation Matters More Than Ever
Today’s consumers trust online reviews as much as personal recommendations. In fact:
- 93% of consumers say online reviews impact their buying decisions
- 4 out of 5 people trust a business more if it has recent positive reviews
- Businesses with more reviews consistently rank higher in Google Maps and local SEO results
If your business isn’t proactively managing its reputation, you’re not just missing opportunities; you’re leaving your brand vulnerable to negative impressions and losing trust before customers ever reach out.
That’s where our reputation management software comes in.
Review Generation Made Simple
Turn Happy Customers Into Raving Fans
Our software helps you create a steady flow of new reviews using smart, automated outreach. Whether you’re collecting reviews post-purchase, post-visit, or after a service appointment, our platform makes it easy.
How it works:
Upload your contact list or integrate with your CRM
Customize your review request templates
Automatically send SMS or email follow-ups requesting feedback
Route positive experiences to review platforms like Google and Facebook
Privately collect negative feedback to protect your public reputation
With high-converting templates and mobile-first design, we’ve made review generation effortless.
Intelligent Monitoring and Alerts
Stay Informed Across Every Major Review Site
Our built-in review monitoring tool tracks reviews across 80+ platforms in real-time, including:
- Google Business Profile
- Facebook Reviews
- Yelp
- TripAdvisor
- Healthgrades
- Avvo
- Angie’s List
and many more
When a new review appears, you’re instantly notified so you can respond fast, resolve concerns, and show that your brand is engaged.
Custom notifications and performance dashboards let you see trends, spot red flags, and maintain control of your online reputation.
Response Management Tools
Respond to Reviews With Confidence
Managing reviews doesn’t just mean reading them; it means responding in a timely, professional, and personalized way.
Our software allows you to:
- Reply to reviews directly within the dashboard
- Use AI-assisted response suggestions
- Customize templates for common scenarios
- Assign reviews to team members for follow-up
Responding to reviews demonstrates transparency, improves SEO, and helps turn potential detractors into loyal customers.
Website Integration for Maximum Impact
Show Off Your Best Reviews
Turn your best reviews into your best marketing asset by displaying them directly on your website.
Our software includes a review widget that:
- Automatically pulls your 4- and 5-star reviews
- Displays them in an attractive, mobile-friendly format
- Boosts trust and engagement on high-converting pages
- Improves your on-site SEO with fresh, user-generated content
This real-time social proof encourages more visitors to take action, whether that’s scheduling an appointment, booking a service, or making a purchase.
White-Label Reputation Management for Agencies
Offer Review Management Under Your Brand
Underground Marketing’s platform is white-label ready, making it perfect for agencies looking to expand their service offerings.
You can:
- Brand the dashboard with your agency’s name, logo, and domain
- Provide client access with individual logins and reporting
- Offer bundled review management as a high-value add-on
- Create a new recurring revenue stream with minimal effort
Our reputation management software gives you the infrastructure, automation, and support you need while keeping the spotlight on your agency.
Powerful Features Designed for Reputation Success
Our reputation management software comes packed with the tools your business needs to grow trust and visibility online:
SMS & Email Review Requests
Automate your review outreach with customizable SMS and email messages that boast high open and response rates. Collect more positive reviews without lifting a finger.
Multi-Platform Monitoring
Track and manage reviews from 80+ sites, including Google, Facebook, and Yelp, all in one simple, centralized dashboard.
AI-Powered Review Replies
Save time and ensure consistent, professional responses with AI-assisted reply suggestions and customizable templates.
Negative Feedback Capture
Automatically route unsatisfied customer feedback away from public platforms so you can resolve issues privately and protect your brand reputation.
Review Website Widget
Highlight your best reviews on your website with a sleek, real-time widget that boosts trust, conversions, and even your SEO.
Analytics & Reporting
Gain clear insights with easy-to-understand performance dashboards and trend tracking. Perfect for both business owners and marketing agencies.
White-Label Dashboard
Offer a completely branded experience to your clients, including custom logos, domains, and reports, all under your agency’s name.
Why Choose Underground Marketing?
Reliable Tools, Real Results
At Underground Marketing, we don’t just offer software, we offer solutions designed for digital growth. Our reputation management software is:
- Fully supported by our in-house team
- Simple to set up and manage
- Designed to scale with your business
- Backed by our commitment to data integrity and performance
Whether you’re a marketing agency, home services business, medical provider, or local retailer, our tool helps you build and protect what matters most: trust.
Get Started Today
Your Reputation Is Too Important to Leave to Chance
Ready to take control of your online presence? With Underground Marketing’s Reputation Management Software, you’ll gain the tools to:
- Drive more positive reviews
- Monitor customer feedback across platforms
- Build lasting credibility with your audience
Let us help you generate better reviews, improve your visibility, and protect your brand’s most valuable asset, its reputation.
